Credit Controller
- Gloucester
- Full time, Permanent
- Salary up to £30,000 per annum
This is an exciting opportunity to join a well established company to help us ensure customer debt is managed in line with contractual terms, chasing overdue debt, resolving queries and coordinating the defence of claims for contra charges.
Main Responsibilities:
- To work with the customer to achieve timely payment of debt and resolve any issues that cause it to be paid late
- To work with Commercial and Production to resolve any issues that would prevent invoices being raised or cause debt to be paid later than it should be
- To be the central point of contact to defend claims for contra charges from builders, referring to other departments as needed, ensuring all contra charges are logged and resolved. In addition, to collate supporting information for our own contra charges
- To update our internal software in instances where work cannot be invoiced as standard, such as where detached garages are not built at the same time as the plot
- To ensure that deadline dates and payment dates are obtained from our builders and are added to the billing schedule
- To request credit notes as required and agreed with the Commercial Manager or Heads of Commercial
- To manage the customer retention accounts, ensuring this is always kept to a minimum by recommending to the Commercial Managers where retention caps (or lower retention caps) would be appropriate, monitoring that caps are adhered to, and chasing retention balances falling due
- To prepare cumulative spreadsheets where required and ensuring these are provided to Accounts Receivable to be sent with the invoices
- To prepare aged debt reports to be reviewed with wider commercial, operational and finance teams
- To maintain the builder requirements list and ensure this is up to date, so that the Accounts Receivable team are aware of the current requirements
- To carry out additional tasks to support the business as required
What you will need:
- Experience of working as a Credit Controller
- Experience of managing own workload
- Experience of working to deadlines
- Building and maintaining strong working relationships
- Strong written and verbal communication skills
- Good IT skills, including the use of Microsoft Excel
- Good organisational skills, including time management and prioritising effectively
- Excellent accuracy and attention to detail
- Ability to collate and communicate facts to resolve disputed issues
If you believe you are suitable for this position, please apply now, interviews taking place immediately!
